FAQ

Clear answers before booking.

Answers stay limited to verified service facts and owner-approved policy placeholders.

Questions

Before your visit

How should I prepare for a lash appointment?

Arrive with clean lashes and no eye makeup. Choose your location in the booking link before selecting a service.

When should I book a fill?

Book a fill from the live menu when your set needs maintenance. The right timing depends on your lash cycle, aftercare and original set.

What retention is expected?

Retention varies by natural lashes, aftercare, lifestyle and service type. Mikado does not publish a fixed retention percentage.

Which lash style should I choose?

Start with finish: half or classic for natural, mega classic or wet for defined, hybrid or anime for textured, volume or mega volume for dramatic.

How do I book the right location?

Use Setmore for Mississauga and Fresha for Yorkville. Each booking link opens that location's live availability.

What do technician levels mean?

Technician level affects service options and price. Final availability and pricing are confirmed in the booking source.

Is training available?

Training sections include beginner classic, volume, combined classic and volume, advanced volume and styling, lift and tint, plus online Lashpenure.

What is the cancellation policy?

Cancellation terms need owner approval before publication. Check booking confirmation details until the policy page is finalized.

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